Location: In-Person Preferred | Open to Remote

About the Role

Nyman Associates is seeking a highly proactive, strategic, and systems-minded Strategic Operations Coordinator to support senior leadership and help drive organizational effectiveness across the company. This role is ideal for someone who thrives in fast-paced environments, enjoys solving complex operational challenges, and takes pride in creating clarity, structure, and momentum.

This is not a traditional administrative role. The Strategic Operations Coordinator acts as a force multiplier for leadership by improving execution, building scalable systems, and ensuring important initiatives move forward without dropped balls or constant oversight.

What You’ll Do

Executive & Strategic Support

• Prepare leaders for meetings with context, summaries, recommendations, and key follow-ups
• Track decisions and ensure accountability across teams
• Help prioritize competing demands and surface operational risks early
• Manage high-level coordination and execution for strategic initiatives

Initiative & Project Coordination

• Drive projects forward independently with strong ownership
• Maintain timelines, deliverables, next steps, and accountability systems
• Coordinate cross-functional communication and follow-through
• Build and maintain clear status reporting for leadership visibility

Systems & Process Improvement

• Create SOPs, workflows, templates, trackers, and documentation
• Identify breakdowns or inefficiencies across departments and improve them
• Build scalable operational systems that reduce friction and increase clarity
• Continuously improve how work gets done across the organization

Communication & Stakeholder Management

• Communicate professionally and effectively with internal and external stakeholders
• Navigate sensitive information with discretion and maturity
• Support leaders in ensuring the right information reaches the right people at the right time
• Maintain professionalism while managing multiple personalities and priorities

Operational Excellence

• Track contracts, deadlines, renewals, reimbursements, and operational details
• Maintain strong organizational systems and documentation practices
• Ensure clean execution within compliance and budgetary guidelines
• Support operational rigor across leadership functions

What Success Looks Like

A successful Strategic Operations Coordinator:

• Anticipates needs before problems arise
• Follows through consistently without reminders
• Creates order out of complexity
• Improves how the organization operates—not just how one person’s day runs
• Produces high-quality work with strong attention to detail
• Builds systems that make teams more effective over time

Qualifications

Must-Haves

• Exceptional reliability and follow-through
• High initiative and proactive problem-solving ability
• Strong organizational and project coordination skills
• Excellent written and verbal communication
• Strategic thinking with a systems-oriented mindset
• Ability to handle ambiguity and prioritize effectively
• Professional discretion and sound judgment
• Comfort working closely with senior leadership
• Strong technical fluency with modern workplace tools (Google Workspace, project management systems, presentations, calendars, etc.)
• Financial and operational common sense

Preferred Traits

• Creative thinker who enjoys improving processes
• Calm under pressure with strong emotional intelligence
• Resourceful and adaptable
• Able to balance strategic thinking with hands-on execution
• Passionate about operational excellence and continuous improvement

What We’re Looking For

This role is a strong fit for someone who:

• Loves building systems and improving workflows
• Enjoys solving real operational problems
• Takes ownership without waiting to be asked
• Thrives in dynamic, mission-driven environments
• Is willing to contribute at any level without ego
• Brings warmth, professionalism, and maturity to a team

Why Join Nyman Associates?

At Nyman Associates, we value people who bring initiative, thoughtful execution, and a genuine desire to make organizations run better. You’ll have the opportunity to work closely with leadership, contribute meaningfully to strategic operations, and help shape scalable systems that support long-term growth and impact.